Informativa sulla Privacy
La presente Informativa sulla Privacy (“Informativa”) spiega come VerbaFlo Limited o una qualsiasi delle sue affiliate o sussidiarie (“VerbaFlo”, “Noi”, “Ci”, “Nostro”) tratta i Dati Personali raccolti da Te.
La presente Informativa spiega quali Dati Personali raccogliamo, come utilizziamo e condividiamo tali dati e le Tue scelte in merito alle nostre pratiche sui dati.
Prima di utilizzare la Nostra Piattaforma o di inviare Dati Personali a VerbaFlo, si prega di leggere attentamente la presente Informativa e di contattarci in caso di domande.
1. DEFINIZIONI
“Account” indica qualsiasi account o istanza creati da Te o per Tuo conto per l'accesso e l'utilizzo della Piattaforma.
“Titolare del trattamento” indica la persona fisica o giuridica, l'autorità pubblica, l'agenzia o altro organismo che, singolarmente o congiuntamente ad altri, determina le finalità e i mezzi del trattamento dei Dati Personali.
“Cliente” significa l'entità che ha sottoscritto la Piattaforma accettando i Termini di Servizio o stipulando un accordo per la sottoscrizione della Piattaforma di VerbaFlo.
“Dati del Cliente” significano tutti i dati elettronici, testi, messaggi, dati personali o altri materiali, inclusi, a titolo esemplificativo, i Dati Personali degli Utenti, inviati alla Piattaforma da Te tramite il Tuo Account in relazione al Tuo utilizzo della Piattaforma.
“Dati Personali” significano qualsiasi informazione relativa a una persona fisica identificata o identificabile; una persona fisica identificabile è colei che può essere identificata, direttamente o indirettamente, in particolare mediante riferimento a un identificatore come un nome, un numero di identificazione, dati relativi all'ubicazione, un identificatore online o a uno o più fattori specifici dell'identità fisica, fisiologica, genetica, mentale, economica, culturale o sociale di tale persona fisica.
“Piattaforma” significa la piattaforma proprietaria di VerbaFlo, una soluzione di gestione immobiliare basata sull'intelligenza artificiale, inclusi software, API o documentazione e qualsiasi aggiornamento, modifica o miglioramento ad essi.
“” significano il contratto vincolante tra Noi e il Cliente che regola l'accesso e l'utilizzo della Piattaforma da parte Tua. I nostri Termini di Servizio standard sono disponibili all'indirizzo [https://www.verbaflo.ai/terms-and-conditions]
“Utente” significa coloro che sono utenti designati all'interno della Piattaforma o qualsiasi altro individuo con cui il Cliente interagisce utilizzando la Piattaforma, inclusi un amministratore di account, agenti e altri utenti designati.
“Sito/i Web” indica/indicano i siti web che possediamo e gestiamo, incluso https://www.verbaflo.ai/.
“Tu” e “Tuo/a” significano una persona fisica identificata o identificabile i cui Dati Personali trattiamo in qualità di Titolare del trattamento.
2. COME RACCOGLIAMO, UTILIZZIAMO E CONDIVIDIAMO I TUOI DATI PERSONALI
2.1. DATI PERSONALI CHE CI FORNISCI
Come utilizziamo i tuoi Dati Personali
Per creare un account Utente, per verificare l'identità di un Utente e per aiutare un Utente ad accedere alla Piattaforma.
Per comunicare con un Utente riguardo alla Piattaforma esistente utilizzata dal Cliente, incluse le notifiche di eventuali avvisi o aggiornamenti.
Per inviare a un Utente informazioni sugli altri nostri prodotti o servizi, eventi, webinar o programmi che potrebbero essere di interesse per tale Utente.
Per personalizzare la Piattaforma.
Per rispondere ai Suoi commenti, quesiti o domande, se presenti.
Per rispondere ai Suoi commenti e domande e fornire servizi di assistenza clienti.
Per inviare a un Utente informazioni sui nostri altri prodotti o servizi, eventi, webinar o programmi che potrebbero essere di interesse per tale Utente.
Per personalizzare la Piattaforma.
Per fornirLe la demo.
Terze parti come Hubspot, Salesforce che ci assistono nella fornitura di questi servizi.
Informazioni che ha compilato o inviato tramite i moduli web o informazioni che ha fornito nelle Sue interazioni con noi.
Per rispondere alle Sue richieste, domande o quesiti.
Per valutarLa per qualsiasi posizione per cui si è candidato o per la quale potremmo prenderLa in considerazione al momento in cui ha inviato il Suo curriculum o in un secondo momento.
f. Individuals who are Customers.
To process the payment made by You and provide You the subscription to the Platform.
Third parties who process the payments on behalf of Us.
2.2. PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU
How We use Your Personal Data
a. Website visitor
Internet Protocol (IP) addresses, operating system and browser information, and Your session activity including page views, time spent on each page, scrolling activity, and data collected through cookies.
For market analysis and market research
To protect Our data from threats, violations, and breaches if any.
To inform, promote and offer Our Platform to You.
Third parties who provide Us with services in connection with such processing.
b. User
To enable Customer’s access and use of the Platform and, identify and resolve technical issues in the use of the Platform
To perform analytics, to improve the Platform and enhance User experience
information
Information as available on those third-party services that You have made public or authorised to share with VerbaFlo.
Verification of a User’s identity and to help a User log into the Platform.
To communicate with a User regarding existing products and services availed by the Customer including notifications of any alerts or updates.
To send a User information about Our other products or services, events, webinars, or programs that may be of interest to such User.
Third-party applications that enable logging in to Your Account, sending You notifications and information about our products, services, Platform, webinars, etc.
e. Individuals who interact with Our social media accounts.
To inform, promote and market Our Platform to You.
Third parties who provide Us with services in connection with such Processing.
2.3. If You provide Us with any Personal Data relating to other individuals, You represent that You have the authority to do so, and where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Policy. If You believe that Your Personal Data has been provided to Us improperly, please contact Us by using the information in Clause 12 below.
2.4. In addition to the details provided in the table above, We may also share Your Personal Data with
an entity to which We divest all or a portion of Our business, or otherwise in connection with a merger, consolidation, change in control, reorganisation or liquidation of all or a portion of Our business.
Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of Our activities.
Professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in.
credit reference agencies and use the resulting information to prevent fraudulent purchases.
3. LAWFUL BASIS FOR PROCESSING
3.1. If You are a data subject from the European Economic Area or UK, Our legal basis for collecting and using the Personal Data described above will depend on the Personal Data concerned and the specific context in which We collect it.
3.2. We will normally collect Personal Data from You only where it is needed to perform a contract with You, where the Processing is in Our legitimate interests and not overridden by Your data protection interests or fundamental rights and freedoms, or where We have Your consent. In some cases, We may also have a legal obligation to collect Personal Data from You. If We Process Personal Data with reliance on Your consent, You may withdraw Your consent at any time.
3.3. If You have questions or need further information concerning the legal basis on which We collect and use Your Personal Data, please contact Us using the contact details provided below.
4. INTERNATIONAL TRANSFERS
Where You are a resident of the European Economic Area or UK and when Your Personal Data is Processed outside EEA or UK, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 of the EU General Data Privacy Regulation, 2016 and UK General Data Privacy Regulation, 2016), or We will ask You for Your prior consent to such international data transfers.
5. SECURITY OF PERSONAL DATA
We use appropriate technical and organisational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us using the contact details given below.
6. RETENTION OF PERSONAL DATA
6.1. We retain Personal Data collected where an ongoing legitimate business requires retention of such Personal Data such as to defend or pursue legal claims, to fulfil any surviving obligations arising from a contract or to comply with any legal, tax or accounting requirements.
6.2.In the absence of a need to retain Personal Data under Clause 6.1 above, We will either delete it or anonymise it, or, if this is not technically possible then We will securely store Your Personal Data and isolate it from any further Processing until deletion is possible.
7. YOUR RIGHTS
7.1. You can request Us for access and correction of Your Personal Data.
7.2. If We have collected and Processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any Processing We have conducted prior to Your withdrawal, nor will it affect Processing of Your Personal Data conducted in reliance on lawful Processing grounds other than consent.
7.3. You have the right to opt out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails We send You.
7.4. You can request Us for deletion and erasure of Your Personal Data.
7.5. You can object to the Processing of Your Personal Data, ask Us to restrict the Processing of Your Personal Data, or request portability of Your Personal Data.
7.6. Where You are of the opinion that Your data has been misused or that it is not being adequately protected, You may make a complaint to the Information Commissioner’s Office (ICO) by contacting them at 0303 123 1113.
7.7 If You seek to exercise Your rights under this clause, please contact Us at the details provided below. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.
8. COOKIE POLICY
8.1. Cookies are text files that are placed on Your computer to collect standard internet log information and visitor behaviour information by Us. When You visit the Website(s), We may collect Personal Data automatically from You through cookies or similar technology. We set cookies to collect information that is used either in aggregate form to help Us understand how Our Website is being used or how effective Our marketing campaigns are, to help customise the Website for You or to make advertising messages more relevant to You.
8.2 Necessary Cookies: We set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, You may disable these by changing Your browser settings, but this may affect how the Website(s) functions.
8.3 Statistics, Preference, and Marketing Cookies: We set these cookies to help Us improve Our Website by collecting and reporting information on how You use the Website. The cookies collect information in a way that does not directly identify anyone.
8.4 When You visit the Website, a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
9. PRIVACY OF CHILDREN
We recognise the importance of children’s safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided Us with Personal Data, they should write to Us at the email address provided below.
10. EXCLUSIONS
Our Website(s) contain links to other websites. Our Policy applies only to Our Website(s), so if You click on a link to another website, You should read their privacy policy. We encourage You to review the privacy statements of any such other websites to understand their Personal Data practices.
11. CONTACT INFORMATION
You may contact Us if You have any inquiries or feedback on Our data protection policies and procedures in the following manner:
Kind Attention: Privacy Team
Email Address: contact@verbaflo.ai
12. OUR REPRESENTATIVES
If You are a resident of the EEA or the UK, please contact the representative if You have any questions or concerns about how Your Personal Data is being handled by Us.
Our EU GDPR Representative is:
Ricket Rechtsanwaltsgesellschaft mbH
- VerbaFlo Limited -
Colmantstraße 15
53115 Bonn
Germany
Contact: art-27-rep-verbaflo@rickert.law
13. CHANGES TO THE POLICY
We keep this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and You shall be notified only if there are material changes to this Policy.
