Working with VerbaFlo has been transformative for Downing. Their innovative AI solutions have significantly enhanced our operational efficiency and project management capabilities. The seamless integration of their technology has not only streamlined our processes but also driven substantial automated improvements in our business outcomes. VerbaFlo's proactive approach to addressing our needs have made them an invaluable partner. We look forward to continuing our successful collaboration and achieving even greater milestones together.

Bay Downing

Co-CEO

Working with VerbaFlo has been a game-changer for our business. Their AI-driven insights have transformed how we understand and engage with our global student audience, leading to sharper decision-making and measurable improvements across our marketing and sales strategies. We've seen a clear uplift in conversions, better alignment with student expectations, and improved campaign performance in key international markets. The platform is intuitive, the support team is outstanding, and the value we've gained far exceeds expectations. VerbaFlo is setting a new standard in data-driven growth for our sector.

Umang Gandecha

Executive Director

The Verbaflo team match our ambition every step of the way. Their problem solving, commitment and market knowledge have combined to deliver a constantly evolving communications solution that is driving our business performance. We’re looking forward to working with Verbaflo in partnership on this journey to transforming the way we interact with customers, finding them the most suitable accommodation option that will help them succeed at university through a frictionless process.

Max Bielby

COO

VerbaFlo has become an integral part of how we drive occupancy across our buildings. The way it captures and routes student interest feels effortless, yet the outcomes have been anything but ordinary. In just a short time, we saw hundreds of verified contacts and over £1.4 million in confirmed bookings. What’s most impressive is how intuitive the system feels, both for our team and for the students interacting with it. It doesn’t feel like tech; it feels like a real extension of our leasing process.

Laura Kurt

Managing Director

VerbaFlo brought in the kind of AI solution we were looking for. From the first rollout, we saw the immediate benefits of smarter conversations and consistent lead engagement. But what really got our team excited was how much more the platform had to offer like the campaigns engine, which opened up new ways to proactively engage prospects across channels. It's not often you find a tech partner that continues to surprise you after onboarding, but with VerbaFlo, every conversation led to a new idea, a new use case, or a better way to connect with our audience. It’s not just a plug-and-play tool; it’s a scalable system we know we can build on.

Richard Smith

Managing Director

VerbaFlo has been a really valuable addition to our lettings process. As a student accommodation operator managing multiple buildings and a high volume of enquiries, speed and consistency in communication is critical. Since introducing VerbaFlo, we’ve seen a clear improvement in how quickly enquiries are handled and how effectively we’re able to convert them into viewings and bookings. The platform allows us to engage with prospective residents instantly, even outside of office hours, which is particularly important in the PBSA sector where students expect fast responses. It has also helped our team manage demand more efficiently by filtering and qualifying enquiries before they reach our staff, allowing the operations team to focus on delivering a better on-site experience for residents. Overall, VerbaFlo has helped streamline our enquiry handling and improve the customer journey from first contact through to booking.

Greg Withers

Operations & Commercial Analyst,StudentFM

We’ve rolled out VerbaFlo AI across our entire portfolio, and it’s been a great experience from day one! The Verbaflo team has been so easy to work with and they understand what operators actually need on-site. The implementation process was so smooth as a result. What we’ve enjoyed most is the flexibility of the knowledge base. Being able to control the responses by quickly updating the database's knowledge base when something changes has been a game changer for us. When we’ve needed to adjust how certain questions are answered, it’s been simple to make updates and keep everything aligned with our operations. Overall, it’s a tool that’s helped us stay consistent, efficient, and in control of our messaging!

Jordan Wohl

Regional Manager,UCC